Kelley Marsh

I make things better. I amuse myself in the meantime.

Tag: expectations

  • Shifting expectations

    I have a client that we have favored highly over the past few weeks – often at the expense of other clients, or at the expense of my development staff’s sanity. After riding out a wave of unforeseen emergencies, we are now transitioning into a regular maintenance schedule. It’s difficult, at times, to transition clients…