Kelley Marsh

I make things better. I amuse myself in the meantime.

Tag: serving

  • Are you my leader?

    If you asked me what I’m good at, I’d say administration. I’m not always the big idea person, but I know how to get big ideas done. I’m reading this book about leadership, and I’m no where near as comfortable with that moniker. Am I a leader? I lead my team, surely. Why don’t I…

  • Finding, feeling, fixing friction

    Without my intent, empathy tends to be a recurring theme for me here. I love this: In the UX field we talk about a lot of things. Tools, processes, research, design, etc. But it’s easy to forget that a lot of those things are supposed to be ways of finding, feeling, and fixing friction and…