-
A Discourse on No
I’m a member of a few Project Manager-ish type groups on LinkedIN. Recently, there was a big discussion about how to say No to a client. Some of my favorite answers from the discussion: Just Don’t Say No Use data and options to deliver the message instead of outright No to the receiver. Threaten With…
-
Being proud of ugly babies
Every once in a while, we finish something we think is awesome. Shiny. Spectacular. Perfect in every way. A tiny little flawless newborn code-baby, clearly demanding your adoration and unbounded love. And then the client doesn’t like it. “Take that head off,” they say. “Paste it to the stomach, and then put both arms on…
-
Shifting expectations
I have a client that we have favored highly over the past few weeks – often at the expense of other clients, or at the expense of my development staff’s sanity. After riding out a wave of unforeseen emergencies, we are now transitioning into a regular maintenance schedule. It’s difficult, at times, to transition clients…